FAQ

FAQ

How long do the nails stay on?

it's all about the application 

1-2 days - Sticky tabs application

5-7 days - Glue application: apply a pea-sized dot of glue to each natural nail and small dot to the back of Lunary Press On nails. spread around, don't get too close to skin as glue will disperse when pressure is applied

7-14 days - Follow the application instructions that comes with your package.

What comes in the package?

The set of nails you ordered, an application kit which includes: mini nail glue, sticky tabs, mini file, nail buffer, wooden cuticle pusher and x2 alcohol wipes. You will also receive an instruction card on correct application, nail aftercare and nail removal.

Do you ship internationally?

We only ship inside Australia, currently.

Are the nails reusable?

Yes. Depending on how long you've worn them and if they are in good shape once removed, gently buff back the nail to remove any old excess glue and reapply as usual.

How to I find my nail size?

Please refer to the size chart on each product page.

What if my nails don't fit the standard sizes?

If your nails don't fit the standard nail measurements, select "custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky- Example 15mm, 12mm, 13mm, 12mm, 10mm.

Do you accept exchanges or offer refunds?

Due to the nature of the products and for sanitary reasons all sales are final. For this reason, please ensure you double check your order and nail size before placing your order.

Any claims quality/damaged/defective items must be submitted within 2 weeks after the product has been received.

How Long Does it take to process and ship my order?

It takes 5-14 days for your order to be processed for shipping. Please understand I only have one set of hands to paint, process and ship the nails.

How long are shipping times?

Standard: 3-5 Business days

Express: 2 Business days